Website Terms and Conditions

 Please read this section carefully as it contains the legal terms and conditions that you agree to when you use this Site.

The Site is the property of Goodset Oy (Ltd), whose registered office is Upinniementie 262 c, 02480 Kirkkonummi, Finland

Availability of the site 

We have taken every care in the preparation and maintenance of this site. However we cannot guarantee that you will have uninterrupted access to the Site at all times.

Information on the site

The Content of the Site has been provided in good faith for general informational purposes only. It should not be relied upon for any specific purpose and no representation or warranty is given as to its accuracy or completeness. We may change the information on the Site at any time without notice. Our obligations and liability in respect of any of our products and services will be governed by the contracts under which we provide them and other applicable legislation.

Our returns policy is simple. If for any reason you are unhappy with your purchase, i.e. the item you have ordered is faulty, defective or you've had a change of heart you must return it to us unused and in its original condition and packaging within 30 days for a prompt replacement, exchange or refund. 

How do I return an Item?

Simply email us and we can then issue you with a return code and address that will enable us to process your return quickly and efficiently. Returns should be send to: 37 Collinson Crescent, Huntingdon, PE28 2GB

Returning an item

We cannot be held responsible for return packages lost in transit. As you are responsible for returning the item(s) to us we recommend sending the package by recorded/special delivery and insured up to the value of the item(s)

Payment

All checkout payments are processed by Paypal. Paypal is a safe secure server. You can also check this is secure by looking for the padlock icon on your internet browser.
All payments are taken instantly just as you buy something from ebay the payment is taken instantly when you click to purchase using paypal.

In some cases your payment may be by paypal's eCheque.
eCheques are payments from buyers who have added bank details to their PayPal account, but have yet to provide a backup source such as a debit or credit card or the card may of expired.
In this case eCheques take up to 9 days to clear and goods are dispatched after this time.

Delivery

Delivery time is 2 to 10 working days. Usually 2-3 days, only longer if the product is out of stock. 

Refunds

Any refund will be made in the same form of payment that was used to make the initial purchase and only applies to the item(s).

Refunds due no stock or unable to meet your timescale will be refunded in full.

Our delivery charge in your original order is not refundable if an item is being returned. Delivery charges incurred in sending items back to us are non refundable unless the item is proven to be faulty.

Goods returned to us because of a change of heart must be unused and in perfect, re-saleable condition including product packaging, instructions, etc, otherwise we will not be able to refund you. Products that are in plastic sealed packaging must be completely sealed and unopened.

Please be aware that in the event of having to refund you for any reason this can take up to 30 days to show on banking/credit statements however we always act upon refunds very quickly and we don't hold the money in this period. This timescale is controlled by your banking/credit company.

By submitting your order you are confirming to buy the goods at the prices and the terms stated and are allowing us to use your details for the purpose of supplying the goods including, passing your details onto our nominated carriers and other third party subcontractors. We will not use your details for any other purpose without your prior consent.

We are not obliged to supply the goods to you until we have confirmed order acceptance to your order and providing the item(s) are in stock.

You must ensure that all details required are correctly filled at the checkout before submitting, including email address, full postal address and payment details.

Delivery address

If for any reason you or any person at the delivery address refuses to accept the delivery of the products, all risk in the products shall pass to you and we may, at our discretion charge for return of the products to us, a storage fee and a redelivery fee to another address nominated by you.

If we discover an error in pricing of the goods in your order, we will inform you as soon as possible using the contact details you supply us, and give you the option of reconfirming your order at the correct price or cancelling it.

If we are unable to contact you within seven days we will cancel the order. In the event of an order being cancelled any payment made for the goods will be refunding in full.

All products are available while stocks last. If we are unable to supply the particular item that you have ordered we will notify you as soon as we can after receiving your order. Sometimes stock may be withdrawn or discontinued. We shall make every effort to update the website at all times, but you understand and acknowledge that we are not liable to your for any failure or delay to fulfil an order due to products being out of stock, withdrawn or discontinued.

By submitting your order you are accepting the shipping and handling costs.

Credit card security

To ensure that shopping online is secure, your credit/debit details will be encrypted by our secure paypal server. We do not store your card details on our server and they are used only once to authorise your transaction. We can't see any of your card details.

Other

We will use all reasonable commercial efforts to meet your delivery dates. However we do not guarantee delivery dates. You will be advised by email when your goods have been dispatched from our warehouse.

We will not be held responsible for items arriving late due to services out of our control, i.e. postal strikes.

We will not be responsible for the loss of profits, wasted expenditure, corruption or destruction of data or any other loss which does not directly result from something we have done wrong.

You will be responsible if you use this website in breach of these terms of use and will reimburse us for any loss that you cause to us as a result of your misuse.

Security

TheSecretPowersOfNature.co.uk takes privacy and security rights seriously. During the course of trading we may gather information which if kept strictly confidential and only with your permission.

We will not release personal telephone or address details to any third parties, except in the following situations:

If required by a courier delivery agent in order to contact you regarding your delivery.Supplier if your order needs to be dispatched directly from a supplier.

 All information, documents, products, software, services and other materials ("Content") provided on this Site are the property and copyrighted work of us or one or more third party developers, authors, manufacturers or vendors (a "Third Party Provider"). Except as stated in these Terms, none of the Content may be copied, downloaded, reproduced, distributed, republished, displayed, posted or transmitted in any form or by any means, including but not limited to electronic, mechanical, photocopying or recording, without our prior express written permission or that of the Third Party Provider. No part of this Site, including but not limited to any logo, graphic, sound or image, may be reproduced or retransmitted in any way, or by any means, without our prior express written permission. You also may not, without our prior express written permission, "mirror" any Content on any other server.

Except as stated in these Terms, nothing on this Site shall be construed as conferring, any licence to any of our intellectual property rights of those of any Third Party Provider. You are responsible for obtaining any such licence.

Trade Marks

All brand, product and service names used in this Site are the trademarks, trade names or service marks of TheSecretPowersOfNature.co.uk or Goodset Oy (Ltd) unless otherwise stated. You may not distribute products or offer services under or by reference to or otherwise use or reproduce any such trademarks, trade names or service marks without the prior written permission, or the owner of such trade marks, trade names or service marks. 

External Links 

We may provide links to other web sites from time to time. These links are provided for your convenience. We do not endorse or take responsibility for the content of those web sites, are not responsible for the availability of the web sites and will not be liable in any way for any loss or damage which you may suffer by using those web sites. If you decide to access linked web sites you do so at your own risk.

Liability

We shall not be liable for any damages whether direct, indirect, special or consequential damages for any loss or damage (including, without limitation, loss of business or business interruption, loss of profits, loss of anticipated savings, loss of data or programs or any indirect or consequential loss) howsoever arising, whether in contract, tort or otherwise from any use of or inability to use this Site, or any of its content, or any other site which may be linked to from this Site.

Amendment of terms

We reserve the right to amend these Terms without notice from time to time. Any amendment shall be effective once the revised terms have been posted on the Site.

Applicable law

These Terms are governed by and will be construed in accordance with the laws of Finland.  Any disputes arising under or in connection with these Terms shall be subject to the non-exclusive jurisdiction of the FinnishCourts.

Comments

If you have any comments or questions about our Site please contact us